GBMAPS.COMThe map maker’s handbook

Find your way around

Find help, tutorials and contact GBMaps

Use a blue question mark for help with a control, the toolbar question mark for the handbook, or Map assistant for a question about your current map. Help & FAQs is also in the desktop footer.

  1. Choose another map or find a street map

    Use Map Types below the account controls to choose another map for this editor. The old Advanced Mapping card and VectorMaps links are no longer in that menu. Ask the assistant for a specific street map when you need a separate town, village or city map; include its county or postcode to avoid similarly named places.

  2. Find the video tutorials in this guide

    Choose Videos at the top of the handbook for the tutorial directory, or follow the Watch tutorial link in a relevant topic. Videos open separately, so your current map stays in place. Some show an older arrangement of the controls.

  3. Help & FAQs

    Choose the white, underlined Help & FAQs link in the bottom-left footer to open this illustrated handbook over the tool, with search, numbered panel pictures and tutorial links. The About GBMaps & the service section covers licences, renewals, accounts, refunds and the business. Close help or choose Back to my map to return to the same work.

  4. Quick Tour on the top toolbar

    Starts a guided introduction over the editor. Follow its steps or close it when you are ready to continue. A tour is useful for getting your bearings; the panel guides here go into the individual settings in more depth.

  5. If you still need a hand

    Use the Contact GBMaps link at the bottom of this guide. Say which map type you are using, the action you took and the exact message you received. A screenshot of the problem is useful. Keep an unsaved map open while you check what went wrong.

  6. Open in separate window

    Use this button at the top of the handbook to move the topic you are reading into its own browser window. The overlay closes after the new window opens, leaving your work in place. If your browser blocks the window, the guide stays open and asks you to allow pop-ups. You can place the guide beside the map while you work.

  7. Help from your saved maps

    The Help & FAQs link in the File Manager heading opens the same handbook, starting with saved maps and files. Back to saved maps or the close cross returns to the manager without submitting an order, renewing a licence or changing any files.

  8. When you need a different map

    Close this guide to return to your existing work. To change map types, use Map Types below the account controls and above Save / Open / New, or the map access choices in your saved-map manager. On a phone or tablet, open the current map name and choose Map Types, or find it in Tools. Save work you want to keep before switching. Help opened from the tool does not contain links that start another map.

  9. Share a help topic

    Choose Share topic beside Print topic at the top of any handbook article. Copy a link gives you a link to paste into a message or team chat. Send an email lets a signed-in customer enter one recipient and send a formatted GBMaps email; visitors can sign in there or use their own email app. The recipient opens a fresh map preview with that help topic already on top, then closes help to try the tool. Sharing a topic does not include your saved map, customer data or account details. If copying is blocked, select the link and use your usual copy command. If an email cannot be sent, the box explains the problem and the copy-link option remains available.

Classic GBMaps · Written by GBMaps · Updated Download this guide for your AI (.md)
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