GBMAPS.COMThe map maker’s handbook

Manage saved work

Renew existing map or team access

A renewal continues access you already have. There is no automatic renewal: choose when to pay and check the map and email before confirming.

  1. Find the renewal for your map

    Use Renew access in your account or the renewal choice beside the relevant map access in My maps. A renewal reminder can also take you to that map’s renewal page. Check the product, purchase email, people covered and total before paying. This is separate from buying a different map or adding colleagues.

  2. Check the new access date

    Renewing adds 12 months to active access, keeping the remaining time. Expired access starts its new term when renewed. Review the date shown for the chosen offer. A reminder itself does not charge you, and no automatic recurring payment is set up.

  3. Use the existing purchase email

    Use the email holding the licence. A payment email and a map file name are different things. A renewal link may already identify the account. If it shows the wrong map or address, stop and contact GBMaps rather than paying under a different account.

  4. Complete payment and return

    Use one of the payment methods offered, follow any provider approval, and wait for confirmation. A bank transfer stays pending until matched. Your saved maps remain associated with the account; sign in and open them after access updates. Renewing does not redraw a map or replace its artwork.

  5. Renew or upgrade a team

    For a team purchased together, the owner renews the team or reviews Upgrade access for more people. If colleagues were linked using separately purchased unlocks, each uses My unlock & renewal and renews their own licence. Another person’s renewal does not renew yours. One person expiring does not stop other paid colleagues using the shared maps; renewal restores access without staff relinking.

  6. Missing reminder, invoice or access

    You can renew from your account even without a reminder email. Check junk mail and the purchase email. Your invoices in the account menu provides available PDF invoices. If payment succeeded but access did not update, contact GBMaps with the receipt reference; do not repeat the payment.

Classic GBMaps · Written by GBMaps · Updated Download this guide for your AI (.md)
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