Location maps Website Mapping and Directions Clients List

You will find below a comprehensive list of questions that our current and potential customers most commonly ask. If what you're looking for isn't answered here, please feel free to give us a call or email us with your enquiry.

Quotations & Samples
	When you fill in your details into our enquiry form we try to reply to everyone within 30 minutes with the information they requested. If you request a quotation we will create one for you based on the details you provide us with and email it back to you with various appropriate sample maps that we have previously created for customers.
How do I order?
	After we have sent you a quotation and some samples you will probably compare us to the competition. We positively welcome this because we know we are the best value for money mapping company anywhere on the internet. When you decide to order, simply contact us by email or by phone and we will email you with a detailed purchase order by return. This PO will detail exactly what you wil receive, the price quoted and the delivery date given. All you have to do is sign this purchase order and fax it back to us and we can proceed with the producaiton of your maps. (We also need to know the address of the location(s) to be mapped)
Licensing & Royalty information.
	The source data we use to create your maps comes from the Ordnance Survey. This means the maps you receive are completely legal and licensed and do not infringe OS Licencing laws. The royalty fee payable is included in the price we quote you. You can also have the option of buying upto 5 years OS license with your initial order. We try to make the OS licensing as simple and hassle free as possible. We even issue you with a certificate when we deliver your maps proving your maps are licensed and more importantly, protected!}
Delivery times and design schedule.
	When we send you a quotation, we will give you an expected delivery date for your first proofs. It usually takes 1 week to get your map to a first proof stage. Depending on the number of changes or additions you would like making to your maps determines how long the proofing process will take(usually not more than 2-3 days) If you have a particularily urgent requirement, we can delivery your maps 'next day'
The proofing process.
	When we send you your first proof, we invite you to tell us about changes you would like to make to the maps, colour schemes changing, landmarks adding, trafic lights adding etc. We will make the changes, and email you another proof as soon as the changes are made. We continue to do this until you are totally happy with your maps. When you approve the maps, we will proceed to produce all the other different file formats and the monochrome map conversion process. We will send you all your maps on a CD along with a high resolution full colour, glossy print and a monochrome print.
Future updates and amendments.
	What happens if your map needs updating in the future? We will be happyto carry out minor ammendments for free if we can deliver the modified files by email however, if you require a new CD to be issued there is a nominal charge of £10 to cover the cost of postage,CD's and printing. If you require more extensive changes or additions to the maps such as new road layouts etc. we charge a very small fee, usually £20 to £30 depeniding on the extent of the changes needed.
How to pay for your maps.
	Only when your maps are completed, the final proofs are approved and your final pack is received, will we invoice you for the full balance. We do appreciate payment within 7 days of the final invoice.
Discounts for multiple orders.
	We are often asked by our clients whether there are any discounts available for ordering more than one location map. Depending on the type of location maps ordered, we are usually able to offer very good discounts for orders above 5 locations. The amount of discount offered is generally dependant on the number of maps ordered (the larger the order the greater percentage discount we are able to offer)