 Quotations
& Samples |
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When
you fill in your details into our enquiry form
we try to reply to everyone within 30 minutes
with the information they requested. If you request
a quotation we will create one for you based on
the details you provide us with and email it back
to you with various appropriate sample maps that
we have previously created for customers.
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| How
do I order? |
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After
we have sent you a quotation and some samples
you will probably compare us to the competition.
We positively welcome this because we know we
are the best value for money mapping company anywhere
on the internet.
When you decide to order, simply contact us by
email or by phone and we will email you with a
detailed purchase order by return. This PO will
detail exactly what you wil receive, the price
quoted and the delivery date given. All you have
to do is sign this purchase order and fax it back
to us and we can proceed with the producaiton
of your maps. (We also need to know the address
of the location(s) to be mapped)
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| Licensing
& Royalty information. |
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The
source data we use to create your maps comes from
the Ordnance Survey. This means the maps you receive
are completely legal and licensed and do not infringe
OS Licencing laws. The royalty fee payable is included
in the price we quote you. You can also have the
option of buying upto 5 years OS license with your
initial order.
We try to make the OS licensing as simple and hassle
free as possible. We even issue you with a certificate
when we deliver your maps proving your maps are
licensed and more importantly, protected!}
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| Delivery
times and design schedule. |
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When
we send you a quotation, we will give you an expected
delivery date for your first proofs. It usually
takes 1 week to get your map to a first proof stage.
Depending on the number of changes or additions
you would like making to your maps determines how
long the proofing process will take(usually not
more than 2-3 days) If you have a particularily
urgent requirement, we can delivery your maps 'next
day'
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| The
proofing process. |
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When
we send you your first proof, we invite you to tell
us about changes you would like to make to the maps,
colour schemes changing, landmarks adding, trafic
lights adding etc. We will make the changes, and
email you another proof as soon as the changes are
made. We continue to do this until you are totally
happy with your maps.
When you approve the maps, we will proceed to produce
all the other different file formats and the monochrome
map conversion process. We will send you all your
maps on a CD along with a high resolution full colour,
glossy print and a monochrome print.
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| Future
updates and amendments. |
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What
happens if your map needs updating in the future?
We will be happyto carry out minor ammendments for
free if we can deliver the modified files by email
however, if you require a new CD to be issued there
is a nominal charge of £10 to cover the cost
of postage,CD's and printing. If you require more
extensive changes or additions to the maps such
as new road layouts etc. we charge a very small
fee, usually £20 to £30 depeniding on
the extent of the changes needed.
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| How
to pay for your maps. |
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We
ask for a 50% deposit with your initial order. This
can be paid for by cheque, bacs or bank transfer.
Only when your maps are completed, the final proofs
are approved and your final pack is received, will
we invoice you for the remaining balance.
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| Discounts
for multiple orders. |
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We
are often asked by our clients whether there are
any discounts available for ordering more than one
location map. Depending on the type of location
maps ordered, we are usually able to offer very
good discounts for orders above 5 locations. The
amount of discount offered is generally dependant
on the number of maps ordered (the larger the order
the greater percentage discount we are able to offer)
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