Frequently Asked Questions?
Some frequently asked question about our location map packages with common responses..
When you fill in your details into our enquiry form we try to reply to everyone within 30 minutes with the information they requested. If you request a quotation we will create one for you based on the details you provide us with and email it back to you with various appropriate sample maps that we have previously created for customers.
Quotations & Samples
How do I order ?After we have sent you a quotation and some samples you will probably compare us to the competition. We positively welcome this because we know we are the best value for money mapping company anywhere on the internet.
When you decide to order, simply contact us by email or by phone and we will email you with a detailed purchase order by return. This PO will detail exactly what you wil receive, the price quoted and the delivery date given. All you have to do is sign this purchase order and fax it back to us and we can proceed with the producaiton of your maps. (We also need to know the address of the location(s) to be mapped)
Delivery times and design schedule.When we send you a quotation, we will give you an expected delivery date for your first proofs. It usually takes 1 week to get your map to a first proof stage. Depending on the number of changes or additions you would like making to your maps determines how long the proofing process will take(usually not more than 2-3 days) If you have a particularily urgent requirement, we can delivery your maps 'next day'
The proofing process.When we send you your first proof, we invite you to tell us about changes you would like to make to the maps, colour schemes changing, landmarks adding, trafic lights adding etc. We will make the changes, and email you another proof as soon as the changes are made. We continue to do this until you are totally happy with your maps.
When you approve the maps, we will proceed to produce all the other different file formats and the monochrome map conversion process. We will send you all your maps on a CD along with a high resolution full colour, glossy print and a monochrome print.